Question 1

What is PetCareOS?

Accepted Answer

PetCareOS is an all-in-one veterinary practice management platform that helps vet clinics manage appointments, digital medical records, billing, pharmacy inventory, and client communication via WhatsApp, SMS, and email.

Question 2

How much does PetCareOS cost?

Accepted Answer

PetCareOS offers a free vet directory listing and paid SaaS plans starting at R750/month for the Starter plan. A 14-day free trial is available with no credit card required.

Question 3

Does PetCareOS send WhatsApp appointment reminders?

Accepted Answer

Yes. PetCareOS automatically sends WhatsApp reminders, SMS notifications, and email confirmations to pet owners before their appointments, reducing no-shows significantly.

Question 4

Is PetCareOS available in South Africa?

Accepted Answer

Yes. PetCareOS is designed specifically for South African veterinary practices and includes pricing in South African Rand (ZAR), POPIA-compliant data handling, and local support.

Question 5

Can pet owners book appointments online through PetCareOS?

Accepted Answer

Yes. PetCareOS includes a public vet clinic directory where pet owners can discover local vets, view services, read reviews, and book appointments online directly.